One day, Hannah was helping a friend in need. She always wanted people to feel like they could come to her for any problem they had. But because of time zones and jobs, she had to go to work, leaving her friend on their own. Even though the friend was very understanding, Hannah still felt at a loss of what to do. She had heard many stories of people in similar situations and thought that there must be something bigger that could help people in the gaming community. There wasn’t. So she decided to create /help.